A local Duluth woman, who was utilizing the agency’s services, received a normal sized bottle of shampoo that had been donated. Apparently, on the street, this type of item is a hot commodity. She was beaten up badly over this bottle of shampoo. Not over money or drugs – SHAMPOO. The director of the agency shared with me that the small hotel amenities are so much better because people can hide them in their pockets and nobody will know they have them.